Unique Advantages of Working with CPU2
Higher lifetime customer values with Custom*Continuity™ club/autoship programs.
We understand continuity / club / autoship fulfillment programs better than other fulfillment companies because we've been implementing them for nearly 20 years. We've designed two generations of Order Management System software around the specific needs of continuity clients and customers, and our customer care agents are trained to understand the complexities of these programs. Don't make the mistake of trusting your outsourcing needs to a company who's just learning the ropes. Let CPU2 show you how keeping your customers in the driver's seat can maximize the profitability of your program and the lifetime value of each customer in it.
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Increased revenue with Plus+Sales™ customer care.
Our systems and culture allow us to treat each caller as a person with needs, not just a response to an offer. Through Plus+Sales™ training and incentive programs, we ensure that our agents explore every opportunity to serve the caller's needs, resulting in greater satisfaction and increased sales.
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Lower shipping costs with Freight$ave™ bicoastal fulfillment.
Using our North Carolina and California fulfillment facilities, CPU2 can provide faster, lower-cost delivery to a nationwide customer base than virtually any single-point solution can offer. Our Freight$ave™ Calculator enables you to see for yourself how our two strategic locations and intelligent-split warehousing solution can save thousands of dollars per month over single-center approaches. Position yourself now for reduced delivery costs by investigating a strategically superior Freight$ave™ solution from CPU2.
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We see every package that leaves our facilities as an opportunity to target market additional products and services. Working with marketing directors from industry leaders, CPU2 has developed a toolbox that allows you to mine your own customer base for additional revenue opportunities using simple or complex select criteria. Since delivery costs are virtually eliminated, the potential upside is enormous and downside risks are minimized. Your marketing director will thank you for asking about it, and your CFO will ask you what happened to build profits so quickly.
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Web enabled real time inventory reporting.
You expect it; we provide it. You need to know what's going on with your inventory, 24/7/365. Secure and web-accessible, with information you can understand, and without a lot of gobbledygook you can't. Customizable on the fly, or standardized to your specifications. Would anything less do?
Savings in hard and soft costs.
Some cost reductions show up as line item deltas while others are obscured by operational variables. Our staff understands intelligent cost containment and we'll advise you on ways to maximize your total profit potential while maintaining the quality and service levels your customers expect and deserve.
We measure what matters
...so you always know what's working and what isn't.
